Yes, cancellations and rescheduling are possible, but they must be made within the specified timeframe. Please refer to our cancellation policy or contact us for details.

Yes, we offer private catamaran cruises in Crete for 1 to 10 persons and for 11 to 20 persons. You can adjust the cruise’s start and end time to suit your schedule while enjoying an exclusive experience tailored to your preferences.

All our cruises depart from Souda and sail across Souda Gulf, with stops at scenic locations before reaching Marathi.

Safety is our priority. If weather conditions make sailing unsafe, we will offer an alternative date or a full refund.

Each cruise includes welcome drinks, local delicacies, soft drinks, wine, beer, and water sports equipment such as snorkeling gear and SUP boards.

You should be at the meeting point at least 30 minutes before departure.

We recommend bringing sunscreen, sunglasses, a swimsuit, beach towels, a hat, and a light jacket for sunset cruises.

Yes, families are welcome, and we offer kid-friendly meals and activities. However, children must be supervised by an adult at all times.

Catamarans are more stable than traditional boats, and we sail in the calm waters of Souda Gulf, reducing the chance of seasickness.

During the cruise, smoking, throwing fireworks is not allowed.

As much as we love our pets, they are not allowed to join our cruise.

Our cancellation policy is designed to provide flexibility while ensuring fairness for both our customers and our operations. Here’s how it works:

• More than one month before the trip: You are eligible for a full refund of your deposit.
• Between 7 days and one month before the trip: You will receive a 50% refund of your deposit.
• Less than 7 days before the trip: The deposit is non-refundable.

We recommend reviewing your plans carefully and notifying us as soon as possible if you need to cancel. If you have any questions or need assistance, feel free to contact our customer support team.

Valid reasons for canceling a cruise typically include unforeseen circumstances that significantly impact the safety or feasibility of the trip. Common examples include:

1. Bad Weather: If severe weather conditions, such as hurricanes or storms, make the cruise unsafe or impossible, cancellations may be permitted.
2. Mechanical Issues: If the cruise ship experiences technical or mechanical problems that prevent it from operating as planned, cancellations may be allowed.

In such cases, our cancellation policy will still apply unless otherwise stated in your booking agreement or if we offer a special exception due to these circumstances. For example:

• If the cruise is canceled by the company due to bad weather or mechanical issues, you will typically receive a full refund or the option to reschedule.
• If you choose to cancel independently due to these reasons, our standard cancellation policy will apply (e.g., refunds based on timing as outlined in our policy).